@font-face{font-family:Jost;src:url(Jost-VariableFont_wght.ttf) format("truetype");font-weight:100 900;font-display:swap}
a{color:inherit}.side a{text-decoration:none}.mut{color:var(--mut)}.sm{font-size:13px}code{background:#f0f1f5;padding:1px 6px;border-radius:6px;font-size:13px;word-break:break-all}
.nav2{margin-top:auto;border-top:1px solid var(--line);padding-top:12px}.nav2+.sample{margin-top:0}.sample.ok{background:#dff5e6;color:#1d6b3a}
.linkbtn{all:unset;display:block;padding:10px 12px;border-radius:10px;cursor:pointer;font-weight:500;color:var(--mut);width:calc(100% - 24px)}.linkbtn:hover{background:var(--bg)}
.tright{display:flex;gap:12px;align-items:center;flex:1;justify-content:flex-end}.addbtn{flex:none}
.btn{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;font:600 14px Jost}.btn.sm{height:36px;padding:0 12px;font-size:13px}.btn.wide{width:100%}.btn:disabled{opacity:.5}
.chip-f em{font-style:normal;opacity:.6;font-size:12px;margin-left:2px}
.skel.sm{height:58px;margin:0}
.ph{width:32px;height:32px;border-radius:6px;background:var(--cream);border:1px solid var(--line);display:inline-grid;place-items:center;font-weight:700;color:var(--cobalt);font-size:14px}.ph.lg{width:56px;height:56px;border-radius:10px;font-size:22px;flex:none}
.tc.tot{background:var(--ink);color:#fff}.tr2.warn .tc.tot{background:#e0a43a;color:#2b1a00;box-shadow:none}
.ctr{grid-template-columns:1fr 1fr 1fr 1.6fr}.ctr div:first-child{background:#eceffd}.ctr.warn div{background:#fff1d6}
.empty.big{padding:32px 16px;font-size:15px;margin-bottom:16px;background:#fff}.empty.left{text-align:left;padding:16px}
.toast.bad{background:#9b1c1c}
label{display:block;font-size:13px;font-weight:600;color:var(--mut);margin-bottom:4px}label>select,label>input.f{margin-top:4px;color:var(--ink);font-weight:400}
.stepf,.logf{background:var(--bg);border-radius:12px;padding:12px;margin-bottom:8px}.stepf h5{margin:0 0 8px}
.seg{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:8px}.seg label{margin:0}.seg input{position:absolute;opacity:0}.seg span{display:flex;height:44px;align-items:center;justify-content:center;border:1.5px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);cursor:pointer;font-size:14px}
.seg input:checked+span{border-color:var(--ink);background:var(--butter);box-shadow:2px 2px 0 var(--ink)}.seg input:focus-visible+span{outline:2px solid var(--cobalt)}
.lnote{font-size:13px;color:var(--ink);margin-top:2px}.tl .mut{font-size:13px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}.itr{display:grid;grid-template-columns:1fr 70px 100px;gap:8px}.newf h4{margin:8px 0}
.tw{overflow-x:auto;border-radius:var(--r)}table.lt{min-width:880px}
.panel.narrow{max-width:520px}.panel h3 small{font-weight:400}
table.plain{font-size:14px}table.plain td{vertical-align:top}table.plain tbody tr{cursor:default}table.plain tbody tr:hover{background:none}
.inl{display:inline}.inl select{width:auto;height:36px;margin:0}td details summary{min-height:36px;font-size:13px}td details form{display:flex;gap:6px;margin:6px 0}td details .f{margin:0;height:36px}
.addf{margin-top:12px}.addf .grid2{grid-template-columns:1fr 1fr 140px 1fr auto;gap:8px;align-items:start}.addf select{margin:0}.addf .f{margin:0}
.grow{flex:1;margin:0;min-width:200px}.keybox{border:2px solid var(--ink);box-shadow:4px 4px 0 var(--butter)}.keybox code{display:block;font-size:15px;padding:12px;margin:8px 0 12px}
.wb{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-top:16px;padding-top:16px;border-top:1px solid var(--line)}
.tog{all:unset;cursor:pointer;width:52px;height:30px;border-radius:99px;background:#d6d7e0;position:relative;flex:none;transition:.2s}.tog span{position:absolute;top:3px;left:3px;width:24px;height:24px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 3px #0003}.tog.on{background:var(--cobalt)}.tog.on span{left:25px}.tog:focus-visible{outline:2px solid var(--ink)}
.who{font-size:11px;font-weight:700;text-transform:uppercase;padding:1px 6px;border-radius:6px;background:#e8ebff;color:#2333b8}.who.agent{background:#fff3c4;color:#7a5a00}.who.system{background:#eceef2;color:#4a4d5e}
td.det{font-size:12px;color:var(--mut);max-width:360px;word-break:break-word}
.mobile-only{display:none}
body.login{display:grid;place-items:center;padding:16px;background:var(--cream)}.lcard{background:#fff;border:2px solid var(--ink);box-shadow:6px 6px 0 var(--butter);border-radius:16px;padding:32px;width:min(400px,100%)}
.lcard h1{margin:16px 0 4px}.lcard .logo{height:40px}.lcard .btn{margin-top:8px}.err{background:#fde2e2;color:#9b1c1c;padding:8px 12px;border-radius:8px;margin-bottom:12px;font-size:14px}
.bnav a{min-height:56px;text-decoration:none;font:600 18px Jost;color:var(--mut);display:flex;flex-direction:column;align-items:center;justify-content:center;border-radius:12px}
@media(max-width:820px){
 .tright{flex-direction:row}.search{width:auto;flex:1}.addbtn span{display:none}.addbtn{width:44px;padding:0}
 .bnav.b4{grid-template-columns:repeat(4,1fr)}.bnav a span{font-size:12px}.bnav a.on{color:var(--ink);background:var(--cream)}
 .ctr{grid-template-columns:1fr 1fr 1fr}.ctr div:last-child{grid-column:1/-1}
 table.lt{min-width:0}.grid2,.addf .grid2{grid-template-columns:1fr}.wb{align-items:flex-start}
 table.plain td{padding:4px 16px}table.plain td[data-l]{display:block;color:var(--ink)}.mobile-only{display:block}
 .drawer{z-index:6}.scrim{z-index:5}
}
/* live indicator + update highlight */
.live{position:fixed;left:24px;bottom:62px;z-index:3;display:flex;align-items:center;gap:7px;font-size:12px;color:#5b5f7a;padding:6px 10px;margin:0;border-radius:999px;background:#f3f4fb;width:max-content}
.live i{width:8px;height:8px;border-radius:50%;background:#b5b8c9}
.live.live i{background:#1aa35a;box-shadow:0 0 0 3px #1aa35a33}.live.polling i{background:#e0a400}.live.offline i{background:#d33}.live.connecting i{background:#b5b8c9;animation:lvp 1s infinite alternate}
@keyframes lvp{to{opacity:.3}}
@keyframes flash{0%{box-shadow:0 0 0 3px #ffd84d;background-color:#fff8d6}100%{box-shadow:0 0 0 0 transparent}}
.card.flash,tr.flash{animation:flash 1.8s ease-out}
.livenote{position:sticky;top:0;z-index:2;margin:0 20px;padding:8px 12px;background:#fff8d6;border:1px solid #ffd84d;border-radius:8px;font-size:13px}
.livenote .linkbtn{color:#2f4bff;font-weight:600;padding:0;background:none;border:0;cursor:pointer}
@media (max-width:820px){body:has(#drawer.on) .live{display:none}.live{position:fixed;top:10px;right:10px;left:auto;bottom:auto;z-index:7;margin:0;box-shadow:0 2px 8px #14162b22;padding:4px 9px}.live span{font-size:11px}}
/* ---- leads ---- */
.seg{display:inline-flex;border:1.5px solid var(--ink);border-radius:10px;overflow:hidden}.seg button{height:34px;padding:0 14px;border:0;background:#fff;font:600 13px Jost;cursor:pointer;color:var(--ink)}.seg button.on{background:var(--ink);color:#fff}
.lfil{display:flex;gap:8px;margin:-12px 0 20px}.lfil select{width:auto;min-width:160px;height:40px;margin:0}
.chi{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:6px;vertical-align:-4px;flex:none}.chi svg{width:13px;height:13px;fill:#fff}.chi.big{width:28px;height:28px;border-radius:8px}.chi.big svg{width:17px;height:17px}
.c-whatsapp{background:#25d366}.c-facebook{background:#1877f2}.c-instagram{background:linear-gradient(45deg,#f9a825,#e1306c 50%,#833ab4)}.c-tiktok{background:#111;box-shadow:inset -2px 0 0 #25f4ee,inset 2px 0 0 #fe2c55}.c-other{background:#8a8da3}.c-call{background:var(--cobalt)}
.ls-new{background:#e8ebff;color:#2333b8}.ls-contacted{background:#fff3c4;color:#7a5a00}.ls-interested{background:#efe6ff;color:#5b2ea6}.ls-followup{background:#ffe9d6;color:#8a3d00}.ls-converted{background:#d6f2df;color:#135c2c}.ls-lost{background:#eceef2;color:#4a4d5e}
.lc .nm{display:flex;align-items:center;gap:6px;min-width:0}.lc .r2{margin-top:2px}.qa a.qb{flex:1;height:32px;border-radius:8px;border:1px solid #1d6b3a;background:#e3f7ea;color:#135c2c;font:500 12px/30px Jost;text-align:center;text-decoration:none}
.fu{font:600 12px Jost;padding:2px 8px;border-radius:99px;background:#f0f1f5;color:var(--ink)}.fu.due{background:var(--butter);box-shadow:inset 0 0 0 1.5px var(--ink)}.ol{font-weight:600;color:#135c2c}
.kpis.lk{grid-template-columns:1fr 1fr 1fr 1.4fr}.kpi.chk{padding:12px 16px}.chb{display:grid;grid-template-columns:20px 1fr 28px;gap:8px;align-items:center;margin-top:4px}.chb i{height:8px;background:#eeeef3;border-radius:4px;overflow:hidden}.chb u{display:block;height:100%;background:var(--cobalt);border-radius:4px}.chb em{font:600 13px Jost;text-align:right}
.stbtns{display:flex;gap:6px;flex-wrap:wrap;margin-top:12px}.stbtns .chip-f{height:34px;font-size:13px}
.drawer label{display:block;font-size:13px;color:var(--mut)}.drawer label .f,.drawer label select{margin-top:2px;color:var(--ink)}.g2{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.ta{height:auto;padding:10px 12px;resize:vertical;font:inherit}.inq{white-space:pre-wrap;margin:0;font-size:14px;background:var(--cream);border-radius:10px;padding:10px 12px}
.irow{display:grid;grid-template-columns:1fr 64px 92px 36px;gap:6px;align-items:start}.x.sm{width:36px;height:44px;font-size:18px}
.lf{background:var(--bg);border-radius:10px;padding:12px;margin-top:12px}.rb{display:inline-flex!important;align-items:center;gap:4px;height:36px;padding:0 10px;border:1px solid var(--line);border-radius:99px;background:#fff;color:var(--ink)!important;cursor:pointer}.rb input{margin:0}
.btn.sm{height:36px;padding:0 10px;font-size:13px}.chs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}.chr{display:inline-flex!important;align-items:center;gap:6px;height:40px;padding:0 12px;border:1.5px solid var(--line);border-radius:10px;cursor:pointer;color:var(--ink)!important;font-weight:500}.chr input{display:none}.chr:has(input:checked){border-color:var(--ink);box-shadow:2px 2px 0 var(--ink);background:var(--cream)}
.bnav.b5{grid-template-columns:repeat(5,1fr)}
@media(max-width:820px){.kpis.lk{grid-template-columns:repeat(4,72%)}.lfil select{flex:1;min-width:0}.top>div:first-child{justify-content:space-between}.g2{grid-template-columns:1fr}.lfil{margin-top:-16px}}
@media (max-width:820px){.top:has(#seg)>div:first-child{padding-right:64px;display:flex;align-items:center;justify-content:space-between;gap:10px}.top:has(#seg) .seg{margin:0}}
textarea.f{display:block;width:100%;min-height:64px;border:1px solid var(--line);border-radius:10px;padding:10px 12px;font:inherit;margin:2px 0 8px;background:#fff;resize:vertical;color:var(--ink)}
.s-packing{background:#fde9f3;color:#9b1c5a}.skipb{background:none!important;border:1px dashed var(--line)!important;color:var(--mut)!important;font-size:12px}
/* current → next stage indicator */
.sn{display:flex;align-items:center;flex-wrap:wrap;gap:4px 5px;font:500 12px/1.2 Jost,system-ui,sans-serif;color:#5b5f7a;margin-top:8px;min-width:0;max-width:100%}
.sn .vh{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
.sn-k{font-size:10px;letter-spacing:.06em;text-transform:uppercase;color:#8a8ea6;font-weight:600}
.sn-c,.sn-n{padding:2px 8px;border-radius:999px;font-weight:600;white-space:nowrap}
.sn-c{box-shadow:inset 0 0 0 1.5px currentColor}
.sn-n{background:#fff!important;color:#2f4bff!important;box-shadow:inset 0 0 0 1.5px #2f4bff;border-style:dashed}
.sn-a{color:#14162b;font-weight:700}
.sn-o{font-size:11px;color:#8a8ea6;white-space:nowrap}
.sn-t{padding:2px 8px;border-radius:999px;background:#eceef2;color:#4a4d5e;font-weight:600}.sn-t.ok{background:#d6f2df;color:#135c2c}
.card .sn{padding-top:8px;border-top:1px dashed #e4e6f0}
.sn-row{margin-top:6px}.sn-head{margin-top:6px;font-size:13px}.sn-head .sn-c,.sn-head .sn-n{padding:3px 10px}
.sn-mini{margin:0;display:inline-flex;font-size:11px}.sn-mini .sn-k{display:none}
@media (max-width:820px){.sn{font-size:11.5px}.sn-o{flex-basis:100%;padding-left:2px}.card .sn-o{flex-basis:auto}}
.sn-s{font-style:normal;font-weight:500;font-size:10px;margin-left:5px;opacity:.85;text-transform:lowercase}
.sn-d{padding:2px 8px;border-radius:999px;background:#fff3c4;color:#6b4d00;font-weight:600;white-space:nowrap}
.sn-need{background:#fff8dc;border:1px solid #f2df9a;border-radius:10px;padding:8px 10px;margin:0 0 8px;font-size:13px}
.sn-ok{color:#135c2c;margin:0 0 8px;font-size:13px}
.tl .ss{font-style:normal;font-size:10.5px;font-weight:600;padding:1px 7px;border-radius:999px;background:#eceef2;color:#4a4d5e;margin-left:4px}
.tl .ss.ip{background:#fff3c4;color:#6b4d00}.tl .ss.ok{background:#d6f2df;color:#135c2c}.tl .okt{color:#135c2c}
.sn{position:relative}.sn .vh{left:0;top:0}